MOTM 35 | Feedback of a Complex Kind

By November 7, 2022Design, MOTM

The Model of the Month

Wednesday, November 9, 2022

Join host Svenja Rüger with Rob Evans & Matt Taylor for a 90-minute live discussion of the “Feedback of a Complex Kind” model.

8:00 – 10:00 AM PST/Los Angeles
10:00 – 12:00 PM CST/Chicago
11:00 – 1:00 PM EST/New York

16:00 – 18:00 BST/London
17:00 – 19:00 CET/Paris

(Check your timezone here)


How can we as practitioners become better at what we do in the service of humanity?

HOST: Svenja Rüger
Rob Evans & Matt Taylor

We want you to join us for the 35th Model of the Month session.

We would be delighted to have you participate in this beautiful experience of knowledge exchange, group work, and conversation. The facilitated session will last for 90 minutes, with an additional 30 minutes in which we will still be around for an informal discussion.

This discussion will focus on Feedback of a complex kind. 

In its original sense, feedback is how a system controls itself. Part of the output of a system or process is returned as input to an automatic control device that then produces corrective action if necessary.

Feedback is termed either positive or negative. Positive feedback amplifies the current behavior of a system. Positive feedback increases recent performance and, when it is unchecked by negative feedback, leads the plan to run unchecked. An unchecked system increases oscillation and breakdown as the system exceeds its limits.

Feedback of a complex kind is ultimately feedback that helps a system learn how to learn better. Feedback is essentially about how systems control themselves, so feedback of a complex type is about how systems learn to control themselves more effectively.

Once you register, please look at the attached diagram to dive deeper into the model and what you can draw from it. Let’s explore the beautiful details and what this model enables us to achieve as designers and facilitators.

We are very much looking forward to our conversations.

Matt, Rob & Svenja

CLICK HERE to Learn More & Register
NOTE: This online workshop is free to all participants. Members of our TVW Learning Community on Mighty Networks will have access to the recording and resources, including all future and past MOTM series and TVW workshops.

Workshop Presenters

Svenja Ruger


Münich, Germany | Facilitator | Process Designer

Svenja is a facilitator and designer of large-scale collaborative sessions. Her passion lies in building resilient communities and facilitating collaborative processes to solve complex challenges on a systems level. She cares a lot about the challenges the world is currently facing and wants to support connecting the dots in order to create impactful, meaningful solutions. She promotes listening to understand, not listening to speak, and holds the space for what is trying to emerge.

Rob Evans


New York & San Francisco | TVW Member since 2015

Rob Evans is recognized as one of the world’s best-known and most respected facilitators. He has taught thousands of leaders and facilitators in the private, public, and NGO sectors. The Collaboration Code®  is a book series curated by Rob Evans co-founder of Imaginal Labs. Book three in the series, Models: Frameworks for Transformation presents the entire set of models and terms of art in the MG Taylor Modeling Language, including many never-before documented models with illustrations by Kelvy BirdChristopher Fuller, and Kelly Adams.

Matt Taylor


Kansas City, USA | Designer | Inventor| Teacher| Facilitator

For over 60 years, Matt Taylor has focused his career on the application of architectural design methods to solving complex, systemic problems found at the intersection of physical environments, ecologies, organizational practices, and visionary ideas. This work involves business processes, tool-sets, and software programs, and includes their expression and utilization in the design, construction, and use of virtual and physical environments for collaborative work and sustainable creative living. The components of these environments, and the environments themselves, are designed and built in regard to their fit with, and long-term impact on, social-economic-ecological systems. The sum of his work is outlined in a System and Method co-invented with partner Gail Taylor. He is co-founder of the MG Taylor Corporation.

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