During this working session, participants worked with TVW Board Member and Graphic Facilitator Peter Durand on the basic skills and process for working with clients to design “personas.”
Thursday 28th April 2022
Our Workshop
Together, we will explore:
— Why are personas so important to the design process?
— How might we use these to work with clients and teams to create much better products and services?
— What are some tools and frameworks to guide us?
— What are some shortcuts, trade-offs, and downsides to watch for?
Beyond the theory, we will share best practices and tools to improve our facilitator fitness!
Your Coach
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