During this working session, participants worked with TVW Board Member and Graphic Facilitator Peter Durand on the basic skills and process for working with clients to design “personas.”
Session notes & recording available here.
Thursday 28th April 2022
Our Workshop
Together, we will explore:
— Why are personas so important to the design process?
— How might we use these to work with clients and teams to create much better products and services?
— What are some tools and frameworks to guide us?
— What are some shortcuts, trade-offs, and downsides to watch for?
Beyond the theory, we will share best practices and tools to improve our facilitator fitness!
Your Coach
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